Shipping FAQs
Our standard shipping option is Royal Mail First Class, which is free for most items. This service typically delivers within 2-3 working days.
We also offer Royal Mail Special Delivery Guaranteed by 1pm® This service typically delivers within 1-2 working days.
We use all major carriers, and local courier partners such as Royal Mail. You’ll be asked to select a delivery method during checkout.
Product FAQs
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly or Fill out one of our return forms here. and we’ll take you through the process.
We are not personal shoppers however, if you have seen the item on our page before we are more than happy to make a note.
Other FAQs
PayPal goods & services, all major credit cards, bank transfer, and we are working on Klarna/ Clearpay/ Zip payment plans.
Please refer to your own tracking details given to you by Royal Mail when returning the parcel. Once the item is shown as Delivered/Signed for it will take us up to 48 hours to process the return. Please make sure you have followed the returns procedure correctly as this can cause a delay in processing.
You can contact our customer service team by email or WhatsApp. Our contact information is available on our website's contacthere. We typically respond to inquiries within 24 hours. We will be happy to assist you.